Shipping / Delivery / Returns
All Australian domestic orders will be processed within 42 hours.
DOMESTIC SHIPPING - AUSTRALIA POST
INTERNATIONAL SHIPPING - DHL
Shipping Costs
AUSTRALIA
Over $150
Free standard delivery
Under $150
$10 Standard delivery (2+ business days)
$15 Express delivery (1-2 business days)
INTERNTAIONAL
Over $300
Free international shipping
Under $300
$30 flat rate for rest of world with DHL express
Return Terms
- L.E does not issue refunds, and we do not accept returns for change of mind
- We offer returns/exchanges on full priced items for store credit. Please contacts us first at l.e.thelabel@outlook.com to organise your return/exchange
- Returned/exchanged items must be in original condition with tags attached, free from makeup + fake tan, unworn + unwashed and free from deodorant/perfume scent
- Please contact us within 14 days of receiving your order to organise returns/exchanges
- Customers are responsible for paying the cost of shipping when returning/exchanging an item. Returned packages must have a tracking number.
- L.E holds the right to refuse exchange for damaged or soiled goods
- If your item is Incorrect or faulty please contact us at l.e.thelabel@outlook.com and we will resolve the issue for you. Items must be in original condition and tags attached.
- We do not offer refunds or exchanges on sale items
- L.E does not accept returns on the following items: Swimwear, intimates, accessories + sale items
- For international returns, please contact us at l.e.thelabel@outlook.com to organise returns. Please contact us within 10 days from receiving your order.